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Product Policy & Terms:
- The product is primarily for rewarding and gifting purposes and is subject to availability. In case of non-availability, we will suggest an alternative product or cancel the order to allow for reordering.
- Pricing is inclusive of standard delivery and all applicable taxes.
- Order fulfillment time varies by quantity. Please enquire for specific delivery timelines.
Refund & Cancellation Policies:
- Return or exchange requests will only be accepted if the product(s) received are damaged or incorrect.
- The buyer/receiver must inform us of any damaged or incorrect products within 24 hours of receipt. Kindly refer to our Refund & Cancellation Policies for further details.
- If the product is returned due to non-acceptance, non-availability, or incorrect shipment address, please refer to our Shipment Terms & Conditions for further clarification.
Applicable for Bulk Queries
We curate the perfect products for your audience and occasion—then customise them with your brand.Branding your gift is going the extra mile to make sure your message is coming across.
Different way of customisation :
- Imprinting
- Screen Printing
- Embroidery
- Glass Etching
- Leather Debossing
- Digital Printing
Kindly connect to our expert to discuss about your branding and customisation over the product.
Branding and customisation charges additional as applicable.
Need Assistance? We're Here to Help!
🎁 For Bulk Gifting Requirements:
Our gifting experts are ready to curate a unique gifting experience tailored to your industry and company culture.
📩 Reach out at hello@thebrandlookbook.com—we’d love to assist and set up a meeting with you!
📦 For Any Queries Related to Product Delivery:
1️⃣ Email us at helpdesk@thebrandlookbook.com
2️⃣ WhatsApp Support (10 AM - 6 PM): Click Here
We only handle post-order queries. For product details, please refer to the product description.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.